When installing a program or updating a program you get the error notice: An Error Occurred While Attempting to Create
the Directory C:\program data\Microsoft\Windows\Start Menu\Programs\ name of program -
These steps will fix the problem:
First you need to open File Manager and click on the VIEW Tab and Tick "Hidden Items"
Next you need to go through the file structure to the location of that folder. In the Example below the problem occured with Calibre
Right Click on the Calibre Folder and in the pop up Menu Click on Properties
Select the Security Tab and then click on EDIT.
The problem occurs when Everyone and System is not on the list
Click on Add.
Click on Advanced:
Click on Find Now
At the Bottom under Search Results double click on Everyone(you will have to scroll down the list). In this example I picked Administrators.
Tick Full Control and Modify and then click OK.
Now go back to the Start and do it all over again this time adding SYSTEM
This should fix the problem and allow you to install or update your program. This error happened with Calibre and Open office on My PC.
- This page last updated on 2 Sep 2017