An Error Occurred While Attempting to Create the Directory...

When installing a program or updating a program you get the error notice: An Error Occurred While Attempting to Create the Directory C:\program data\Microsoft\Windows\Start Menu\Programs\ name of program -
These steps will fix the problem:

First you need to open File Manager and click on the VIEW Tab and Tick "Hidden Items"

files



Next you need to go through the file structure to the location of that folder. In the Example below the problem occured with Calibre

files



Right Click on the Calibre Folder and in the pop up Menu Click on Properties

files



Select the Security Tab and then click on EDIT.

The problem occurs when Everyone and System is not on the list

files



Click on Add.

files



Click on Advanced:

files



Click on Find Now

files



At the Bottom under Search Results double click on Everyone(you will have to scroll down the list). In this example I picked Administrators.

files



Click OK

files



Tick Full Control and Modify and then click OK.

files



Now go back to the Start and do it all over again this time adding SYSTEM

This should fix the problem and allow you to install or update your program. This error happened with Calibre and Open office on My PC.



 

HTML5 Valid css - This page last updated on 2 Sep 2017